People, Process, Product

Lessons

1. PPP – Module 1 – Introduction
2. PPP – Module 2 – People, Process, Product
3. PPP – Module 3 – The Fireman and Smokey the Bear
4. PPP – Module 4 – The Socio-Sexual Hierarchy
5. PPP – Module 5 – Interaction of People with Processes
6. PPP – Module 6 – Transaction vs Loyalty
7. PPP – Module 7 – Processes for Retaining Loyal People
8. PPP – Module 8 – Enabling Managers
9. PPP – Module 9 – Review